Hotel Sonnengut

“Excellent customer service ”

We stayed at the hotel over the weekend and I would like to comment on excellent customer service, especially in Wellness area. The team has done everything they could to accommodate our missed appointment, even if they were fully booked! Thank you very much for your commitment!

“Great Hotel!”

My family has been coming to Hotel Sonnengut for 25 years and we still absolutely love it! My 93 year old grandmother looks forward to our yearly visit here and enjoys the hotsprings, pools and beauty/wellness treatments. The rooms are clean, cozy and quiet - the perfect place to relax after gettin… Plus

My family has been coming to Hotel Sonnengut for 25 years and we still absolutely love it! My 93 year old grandmother looks forward to our yearly visit here and enjoys the hotsprings, pools and beauty/wellness treatments. The rooms are clean, cozy and quiet - the perfect place to relax after getting a massage or facial. The staff is absolutely excellent and everyone always greets you with a smile. Mr and Mrs Franzke are wonderful and make you feel right at home from arrival to departure. A special shoutout to the following - Michael, the Restaurant Manager: we have known him for many years back to the days he was a bartender at Arthur's Bar. The restaurant seems to have really flourished under his leadership. The food is to die for at breakfast and dinner! Dominik, server at hotel restaurant: he is the most hardworking young man and will do great things! We had him as our server for most dinners and he is attentive, friendly and extremely efficient. Ondrej, server at hotel restaurant: Ondrej is also one of our favorite servers! He is so hardworking and friendly. Plus - he's really funny! Maximilian, front desk - Maximilian was so helpful and really puts the guest first. Our TV remote ran out of batteries very late at night and he did everything to find us replacements. It was almost time for him to go home but regardless, he made our need a priority. All of the staff goes above and beyond! 11/10 stars! We absolutely love this hotel and can't wait to come back next year!

Moins

“Excellent wellness hotel”

I satayed there already several times with my family and relatives. Mrs. and Mr. Franzke make you feel at home from the first minute. Very clean, luxorious and modern hotel. Great Spa with everything you want. The food offer is very good and healthy with a lot of choices. Make sure, that you work o… Plus

I satayed there already several times with my family and relatives. Mrs. and Mr. Franzke make you feel at home from the first minute. Very clean, luxorious and modern hotel. Great Spa with everything you want. The food offer is very good and healthy with a lot of choices. Make sure, that you work out enough or ride the hotel-ebikes in order not to gain weight! I will be back...

Moins

“Hotel idéal pour un moment wellness et surtout pour bien manger!”

LES PLUS: - le restaurant propose des plats délicieux +++ ca faisait longtemps que je n'avais pas aussi bien mangé - welcome-drink à l'arrivée - chambres spacieuses et literie super confortable - petit-déjeuner buffet très copieux - personnel bien formé, légitime avec le nombre d'étoiles - produits… Plus

LES PLUS: - le restaurant propose des plats délicieux +++ ca faisait longtemps que je n'avais pas aussi bien mangé - welcome-drink à l'arrivée - chambres spacieuses et literie super confortable - petit-déjeuner buffet très copieux - personnel bien formé, légitime avec le nombre d'étoiles - produits de beauté de la marque BABOR dans la salle de bain de la chambre - accès au wellness inclus (bains vapeurs, saunas, piscines) - programme différent chaque jour (cours d'aquagym par exemple) LES MOINS: - parking sous-terrain payant (4€ par jour): il faut se garer à l'extérieur si on ne souhaite pas payer - espace wellness assez réduit, ne disposant que de 3 saunas différents (on a vite fait le tour quand on reste pour le week-end) - déco un peu vieillotte (moquette, couleurs jaunes et oranges)

Moins