Historic Rocky Waters Inn, A Small Luxury Hotel

“Great STay”

It was a pleasant surprise since we booked at the last minute. Location of the hotel on the water with its serene environment opposed to the other side hustle and bustle of Gatlinburg. Highly recommend it.

“Great location and great place to stay”

It was an odd place, no office. You drive up and the guest service person comes out with something like an I-Pad. Check in was very easy, we got a lock code, no key. Location was great, on the river and on the edge of the main area of town with all the shops, places to eat and other touristy stu... Plus

It was an odd place, no office. You drive up and the guest service person comes out with something like an I-Pad. Check in was very easy, we got a lock code, no key. Location was great, on the river and on the edge of the main area of town with all the shops, places to eat and other touristy stuff. Room was clean, great view and looked new inside and out. Free parking under the building and Pet Friendly. Only things we didn't like was there was no dead bolt lock, only the key pad, they don't have a phone to call for service, when we called it sounded like they kept hanging up, and they had a nice looking cover over the a/c, which restricted air flow. We had to figure out, in the middle of the night that the a/c decorative piece needed to be moved so the room would cool off. We moved it about 8 inches and it cooled down, next day we figured we had to move it out 12 inches or more for the a/c to work correctly. Staff was very good with all questions and requests.

Moins

“Nice property but needs some improvements.”

Pluses - The hotel and rooms were recently remodeled. Very clean, comfortable bed, nice shower. We had a balcony overlooking the river which was nice to sit outside and relax. Had breakfast in the restaurant and that was very good. Parking was right next to your room. There were no children ... Plus

Pluses - The hotel and rooms were recently remodeled. Very clean, comfortable bed, nice shower. We had a balcony overlooking the river which was nice to sit outside and relax. Had breakfast in the restaurant and that was very good. Parking was right next to your room. There were no children so it was very quiet even though it’s on the main drag. Minuses - The room had a musty smell. The air conditioner was loud and didn’t cool very well. We turned it off at night in order to sleep. There were no window coverings for the big picture window in the room. Even though the room was across the river from some woods, I didn’t feel comfortable with no curtain, shade etc. The day we checked in the young men working did not speak or understand English very well so communication with them was a little difficult. Also the tv was not working correctly. We couldn’t get direct tv channels.

Moins