Spark By Hilton Lancaster Dutch Country

“Gem in Hiltons new line”

Fab economy Hilton near highway. Renovated this past summer. Awesome ckn in with MS.TONI & follow up...She's the best with her customers serv. Skills. Personable and professional. Garfield was awesome as well. Both were outstanding. LG room and welcome sign w my name on TV screen in room...plenty... Plus

Fab economy Hilton near highway. Renovated this past summer. Awesome ckn in with MS.TONI & follow up...She's the best with her customers serv. Skills. Personable and professional. Garfield was awesome as well. Both were outstanding. LG room and welcome sign w my name on TV screen in room...plenty room..clean..clean and quiet..ice machine nearby & ekevator..luggage carts if needed. Adequate bfast items for free ..new modern furnishings sleek...good pkg out frt. Close to restaurants..outlets..visitor ctr. Walmart $ general and Amish road to sites. Would stay again..1st we had heard of Spark..very pleased.

Moins

“Decent new hotel in the Hilton brand”

This hotel just opened a couple of months ago in Lancaster. We like the Hilton brand so we decided to stay. It was a decent hotel. The lobby and the breakfast area were well kept and modern in decor. The decor was fresh and new. The front desk agents were friendly and helpful. Our hotel room was ... Plus

This hotel just opened a couple of months ago in Lancaster. We like the Hilton brand so we decided to stay. It was a decent hotel. The lobby and the breakfast area were well kept and modern in decor. The decor was fresh and new. The front desk agents were friendly and helpful. Our hotel room was decent. A few dings here and there on some of the furniture and the door of the bathroom scraped on the floor and the tub had chipped white paint in spots but other than that everything else was good. The room carries a mini fridge. No microwave. Plenty of towels, washcloths and hand towels. The breakfast offered is bagels, cream cheese, yogurt, and cereal in prepackaged cups with milk. And there’s orange juice and water and lemonade, and apples and bananas. Thats about it. It was sparse, but that is probably the culture for The Spark model, so we understand. The digital key system worked well and the check-in and check out you can do from the app and not have to bother with the front desk for anything. Unless you need extra towels or toilet paper. Everything else was good. We also selected the room we wanted in the app which we got so that was perfect. The parking lot was great. We found a spot every day. Outside the parking lot there’s a piece of property all fenced in and rundown and under construction. We don’t know what was going on there but you had to drive through that area to get to the hotel if you were coming from a certain direction. We would actually stay at this hotel again when in the area.

Moins

“Once was enough”

This hotel has been renovated and looks good. We arrived early but checkin was not an issue for our 2 rooms. Beds were comfortable. One issue in our bathroom was the roll of toilet paper was way to far away to reach so we had to keep the roll on the back of the toilet and in the other bathroom th... Plus

This hotel has been renovated and looks good. We arrived early but checkin was not an issue for our 2 rooms. Beds were comfortable. One issue in our bathroom was the roll of toilet paper was way to far away to reach so we had to keep the roll on the back of the toilet and in the other bathroom there were hairs in the shower that had not been cleaned properly. Breakfast was minimal .... bagels, bread, yogurt, cereal. No regular tea and no hot water. Had to ask for several of these items and were told they would have them next week (which was of no help to us that morning) The overnight receptionist did minimal and was not attentive to the breakfast crowd that continual asked for items. This was our 3rd hotel out of 4 that we stayed at....it was the most money for the least amount. Would definitely NOT come back here due mostly to the bathroom issues and lack of breakfast selection.

Moins