Holiday Inn Express Santa Rosa North, An Ihg Hotel

“Nice Location”

This hotel is right off the highway, but close to everything needed in Santa Rosa. We stayed here because they were near the Schultz Museum. (Side bar: If you haven't been there, you really need to go!). We got there a little earlier than check in and our room wasn't ready, but the desk clerk, … Plus

This hotel is right off the highway, but close to everything needed in Santa Rosa. We stayed here because they were near the Schultz Museum. (Side bar: If you haven't been there, you really need to go!). We got there a little earlier than check in and our room wasn't ready, but the desk clerk, checked us in anyway and suggested that we give her a half hour to get our room ready. I thought that was pretty nice. The room was large and comfortable (we had a king room). Breakfast was nothing special. We were on the pool side, so it was probably quieter than those who were on the highway side. The only issue with being on the pool side was that there were lights in the courtyard that remained lit all night so it seemed that it was lighter outside than it was. Threw off my sleep pattern. Other than that I recommend it to anyone. We're members of the Museum, so we'll definitely stay here again.

Moins

“ Functional and Clean Rooms with Exceptional Lighting Array ”

Initially we were a bit concerned about the (mostly older) negative reviews about this property. But we are happy to report that every aspect of our stay was fine and pleasant. This is an older building but you can see that the rooms and public areas have been renovated. The staff was professio… Plus

Initially we were a bit concerned about the (mostly older) negative reviews about this property. But we are happy to report that every aspect of our stay was fine and pleasant. This is an older building but you can see that the rooms and public areas have been renovated. The staff was professional and friendly in all encounters (although the encounters were brief). We had a room with two queen beds on the second floor. While the room is not very big, it was clean and functional. It had a microwave and a mini fridge. The beds were comfortable and we appreciated the fact that IHG properties offer soft and firm pillows. I was impressed with the multiple lighting choices and settings of the room - from direct to indirect lighting and from cooler to warmer tones. There is also an automatic night light in the bathroom - which is a nice and helpful feature. Oftentimes, hotels don't get their lighting right, but this one is one of the best I've seen in the US. In terms of amenities - there is a small fitness center with the basic equipment and a pool in the center courtyard. The complimentary breakfast is in line with other Holiday Inn Express properties (which is actually better than the Marriott properties that provide complimentary breakfast). The kids enjoyed the selections. The property is close to the 101 freeway but road noise was not an issue. If you are concerned about noise, maybe ask for a room that faces away from the freeway.

Moins

“Noisy facing US 101. Rooms clean and staff friendly.”

We were first booked into a room on the inner court yard side of the hotel, facing US 101. It was very noisy all night with the windows closed and blinds drawn shut. The next day we spoke to staff about changing rooms and they offered us another one on the inner side of the building. We said we wan… Plus

We were first booked into a room on the inner court yard side of the hotel, facing US 101. It was very noisy all night with the windows closed and blinds drawn shut. The next day we spoke to staff about changing rooms and they offered us another one on the inner side of the building. We said we wanted one on the front of the building facing Cleveland Ave. They were able to place us in one and it was wonderfully quiet even though it was next to the elevator. The staff said anyone who has stayed there before always request a room on the front. The rooms are small. The breakfast is good. The staff is very friendly and helpful.

Moins