Hyatt Regency Sonoma Wine Country

“Terrific property with an outstanding staff”

We absolutely love this property and have returned many times. Love Nadir at the front desk. Friendly, welcoming and warm. He always makes us feel special. The rest of the staff is also excellent. Rooms are clean and very comfortable. We have never had an issue at this hotel.

“Great Location, Friendly Staff, but Hidden Fees”

I recently stayed at this hotel and overall, it was a pleasant experience. The hotel itself is decent, with clean and comfortable accommodations, and its location is fantastic—very convenient for exploring the area. The staff were friendly and helpful throughout our stay, making both check-in and c… Plus

I recently stayed at this hotel and overall, it was a pleasant experience. The hotel itself is decent, with clean and comfortable accommodations, and its location is fantastic—very convenient for exploring the area. The staff were friendly and helpful throughout our stay, making both check-in and check-out smooth and efficient. However, I was disappointed by the hidden fees that were not clearly disclosed at the time of booking. While the overall experience was good, I would have appreciated more transparency regarding additional costs. It’s something to keep in mind when booking.

Moins

“Just be aware of what you're getting--- doesn't necessarily match to the name”

Be aware of what you're booking--- this hotel isn't bad- it's just not what some might be imagining given the nice name or the hotel's website... - Doesn't feel like "wine country" at all though it is technically accurate. The hotel is in downtown Santa Rosa, in between 2 freeways (right alongside… Plus

Be aware of what you're booking--- this hotel isn't bad- it's just not what some might be imagining given the nice name or the hotel's website... - Doesn't feel like "wine country" at all though it is technically accurate. The hotel is in downtown Santa Rosa, in between 2 freeways (right alongside the hotel and yes you can hear the noise especially at the pool), and near some streets with homeless people. On the plus side there are some restaurants walkable, but we had to traverse a few people yelling at cars and driving their wheelchair down the middle of the street. It's the downtown of a small city, but a city nonetheless. - You'd think there would be some nice places to eat or drink wine at a Hyatt Regency Sonoma Wine Country. It's very limited here. There is a tiny lobby bar that seemed to close quite early, and other than that a refrigerator alongside the front desk where you could buy some cans of beer, etc. The restaurant was lower end- for breakfast it was jam packed and crazy with kids. - If you're looking for serenity, don't come here. Be aware there were TONS of kids (we were there on Labor Day weekend so I imagine it's less like this at other times). The pool and hot tub were overrun with kids at all times of day and into the evening. Also the firepit area was taken over by two families in essence having a private party complete with blaring music and pizzas delivered to the fire pit from outside the hotel. So, be aware of what this place is- it may not be what you are looking for. If you have never been to Napa/Sonoma, PLEASE don't stay here- it won't give you at all a representative feel for the experience of wine country. Hotel facility itself was ok, but definitely not worthy of the "Regency" name. Hyatt corporate should absolutely inspect it and would likely degrade it. Service was ok except for one front desk person (a tall man with dark hair) who seemed to think he was working at the hottest boutique hotel in NY/LA- such an incredible amount of attitude. When we checked out he literally grunted and didn't say even a word to us.

Moins