The Lodge At Sonoma Resort, Autograph Collection

“Great Getaway”

This property is a perfect get away. I went with just my husband but there are plenty of families here enjoying the resort. Its peaceful. The property is well maintained and has everything from restaurants, Spa, Pool, daily happy hour, friendly staff. We are staying in the cottages which are … Plus

This property is a perfect get away. I went with just my husband but there are plenty of families here enjoying the resort. Its peaceful. The property is well maintained and has everything from restaurants, Spa, Pool, daily happy hour, friendly staff. We are staying in the cottages which are very comfortable in size with a patio, fireplace & everything you might need for your stay. Benicia’s kitchen is open and has a decent menu with healthy options. It’s just a mile from the Square & a quick drive to wineries in Napa and Sonoma. The hotel has complimentary transit to and from the Square and bikes available to their guests. Its definitely walkable. If you are a fan of Marriott properties, I highly recommend. Note: only drawback is the Wit and Wisdom restaurant not open Monday-Wednesday. I’m not sure if that is the case year round.

Moins

“Nice Atmosphere, Wonderful Staff”

We arrived here as a large group to attend a family wedding in a Winery nearby. Between the ten of us, we booked five rooms. Two couples got their room in the main building, the other two got theirs in the building across from the parking lot, and we had our larger cottage in the back part, behind … Plus

We arrived here as a large group to attend a family wedding in a Winery nearby. Between the ten of us, we booked five rooms. Two couples got their room in the main building, the other two got theirs in the building across from the parking lot, and we had our larger cottage in the back part, behind the swimming pool. We did not see the other people’s rooms, but our room was fairly large with a King Bed, a cozy sitting area, a fireplace, a little open balcony outside and a huge spacious Bathroom that contained some really nice, spa-quality amenities, plus soft bath robes in the closet. We were on the second floor, and it was quiet and peaceful there. Our statuses gave us food credits at Benicia’s Kitchen for all the rooms, but given our busy schedule, we were only able to use those for Breakfast on the first morning. We left before they opened on the other days. We had dinner on our first night at Wit and Wisdom which was very nice. We received exemplary service from all the staff members. The Bellman was especially helpful to us holding the door open while we were lugging items for the wedding, brought us a cart as we were unloading, and greeted us pleasantly every time we crossed paths. The Vintage VW painted Van outside was lovely. The Grounds were immaculately maintained. Along the walking path, we saw roses and other flowers, pretty wisteria, berry bushes and tons of flowers outside. So pretty… We loved our three-day stay here, and will definitely return on our next visit to Sonoma.

Moins

“Serious maintenance and housekeeping issues”

To start with the positive, the idea behind the design and the construction of the hotel is beautiful. The little ideas with outdoor games, wine tastings in the afternoon and lavender bags are nice But this hotel has serious issues with communication, housekeeping and maintenance. Four emails… Plus

To start with the positive, the idea behind the design and the construction of the hotel is beautiful. The little ideas with outdoor games, wine tastings in the afternoon and lavender bags are nice But this hotel has serious issues with communication, housekeeping and maintenance. Four emails to different recipients prior to arrival remained unanswered a phone call to reservations with a request for a certain room location was not granted due to missing communication within the hotel. The cottage itself was in a condition unacceptable for a hotel in the 600$ league. A closet door that did not close, filthy old carpet in bedroom, the fireplace glass so stained that we could feel the heat but barely see a flame and a bathroom so dirty that we asked to have additional thorough cleaning. After this additional cleaning the sticky light switch, the mirror and the floor were cleaned but limescale on shower door , brownish shower tub discoloration and toothpaste and/or soap stains on cabinets remained for three days. I had higher expectations in this hotel brand but have the feeling that quite a few of the Marriott chain properties are heading this way.

Moins