Hotel Horizon Wellness & Spa Resort, Bw Signature Collection

“I have to confirm...”

After some years I was here again and, unfortunately, I have to confirm my previous review. It seems that nothing changes from 2014. Rooms still need to be a little bit renewed and breakfast must be improved. It’s a standard hotel in a nice place over the Varese Lake. Receptionists are very kind. W… Plus

After some years I was here again and, unfortunately, I have to confirm my previous review. It seems that nothing changes from 2014. Rooms still need to be a little bit renewed and breakfast must be improved. It’s a standard hotel in a nice place over the Varese Lake. Receptionists are very kind. With some small improvement it can become very nice hotel.

Moins

“Pleasant surroundings”

Gps friendly to the front door. Car park conveniently just outside the back door of the room. Stayed 2 nights. Average size room, clean and comfortable, lots of cupboard space, fridge, air con, quiet location. Can not work the old fashion tv with the set top box. Frustrating. Tv needs updating to d… Plus

Gps friendly to the front door. Car park conveniently just outside the back door of the room. Stayed 2 nights. Average size room, clean and comfortable, lots of cupboard space, fridge, air con, quiet location. Can not work the old fashion tv with the set top box. Frustrating. Tv needs updating to digital newer models. Restaurant overlooks the outdoor pool area. Pleasant surroundings with lots of greenery and rabbits in and out of the shrubs. Staff very pleasant and helpful who patiently assisted me to pay a toll fee on line. 10 min walk to Lago Di Varese. Included continental breakfast good wide selection and plentiful. I will stay here again for a stop over and a rest.

Moins

“So disappointing”

The hotel was outside of the town, so a long walk to the nearest village or a local taxi. We had booked for 3 nights at this hotel but left after only 2. The hotel is in need of a refurb, very dated. The fridge in our room didn't work and was in need of cleaning out, something black lurking at the … Plus

The hotel was outside of the town, so a long walk to the nearest village or a local taxi. We had booked for 3 nights at this hotel but left after only 2. The hotel is in need of a refurb, very dated. The fridge in our room didn't work and was in need of cleaning out, something black lurking at the bottom! Contents consisted of 2 bottles of warm water! Breakfast was poor, there were a couple of bowls of fruit with frothy bubbles surrounding the fruit, it looked like it was going off, not very appetising. We made do with some bread which would have been avoided if we had seen what happened to it later! A young girl sat on a seat writing something down but never actually spoke to us, we largely ignored. We watched the waiter grab a handful of bread before dumping it into a basket and serving it to guests. There was a swimming pool but we were told that as we hadn't booked the superior rooms (interesting to see what they were like!) we were told there was a charge of 10 euros per day for using it! Definitely not sorry to leave!

Moins

“Hotel o Motel?”

I spent 2 nights in this hotel (booked via Booking.com) and I was expecting more from this hotel. First of all, is a Hotel or Motel? The style reminds me to a Motel back to the 80s.... The rooms are very dark and dated, the TV still old ones and complicated to use, the breakfast was ok but nothing … Plus

I spent 2 nights in this hotel (booked via Booking.com) and I was expecting more from this hotel. First of all, is a Hotel or Motel? The style reminds me to a Motel back to the 80s.... The rooms are very dark and dated, the TV still old ones and complicated to use, the breakfast was ok but nothing special (the bread I got on Sunday was from the day before) and the cappuccino from the machine was awful even if I must say that after I complained to the waiter, she made me a fresh one from the bar. Internet is good, the staff is friendly and you can park direct in the hotel parking area. Not sure if I can recommend it or not, there are better hotels in that area for the same price.

Moins