Eastwood Richmonde Hotel

“Fantastic Stay with Friendly Staff and Prime Location!”

I had an excellent stay at the Eastwood Richmonde Hotel! The room was consistently clean and well-maintained, making it a comfortable retreat after a busy day. The hotel’s location is fantastic, conveniently situated within Eastwood City with easy access to dining, shopping, and entertainment optio… Plus

I had an excellent stay at the Eastwood Richmonde Hotel! The room was consistently clean and well-maintained, making it a comfortable retreat after a busy day. The hotel’s location is fantastic, conveniently situated within Eastwood City with easy access to dining, shopping, and entertainment options. What really stood out was the staff—they were always friendly, helpful, and went above and beyond to ensure a pleasant experience. Highly recommend for anyone looking for quality service and a great location!

Moins

“A place where every stay feels like home!”

1. Reservations Team and Front Desk Prior to my arrival, I had corresponded with the reservations team via email regarding my preference for a city-view room. Their responses were prompt and courteous, reflecting a high level of attentiveness. Upon check-in, I mentioned my prior request, and they… Plus

1. Reservations Team and Front Desk Prior to my arrival, I had corresponded with the reservations team via email regarding my preference for a city-view room. Their responses were prompt and courteous, reflecting a high level of attentiveness. Upon check-in, I mentioned my prior request, and they graciously accommodated it without hesitation. This responsiveness and personal attention made me feel valued as a guest and set a positive tone for the entire stay. 2. Cafe+Bar: Cassy I decided to have an early dinner at the hotel’s café and bar, where I was warmly welcomed by a staff member named Cassy. Her warm smile and genuine enthusiasm made me feel comfortable as soon as I walked in. When I mentioned I’d be dining alone, she led me to a cozy table without hesitation, making a lighthearted joke along the way that added a friendly touch to the experience. I ordered a margarita to start, but Cassy informed me, with a humble and sincere apology, that the margarita glasses were currently unavailable. Her way of handling the situation was impressive—she conveyed the news with such politeness. 3. Room and Facility My overall experience at the Eastwood Richmonde Hotel was highly enjoyable, largely due to the serene and undisturbed environment. The quiet atmosphere allowed me to fully relax and recharge, creating a perfect setting for both restful nights and leisurely days. The only interruptions to this tranquility occurred when I indulged in room service. The room was impeccably neat creating a welcoming and relaxing atmosphere. Every surface was spotless, reflecting a high standard of housekeeping that made me feel comfortable and at home. The bedding was clean and inviting, ensuring a restful night's sleep, while the ambient lighting added a warm glow that enhanced the room's cozy feel.

Moins

“Superb Location”

Location is very convenient due to its mall access. We were able to maximize activities in the mall, and easily go back to the mall for rest. The staff in the Cafe was very nice and considerate. The room was clean and comfortable. We will go back here again so for family time especially when we pl… Plus

Location is very convenient due to its mall access. We were able to maximize activities in the mall, and easily go back to the mall for rest. The staff in the Cafe was very nice and considerate. The room was clean and comfortable. We will go back here again so for family time especially when we play in Super Park, Kidzoona and watch the cinema.

Moins

“good for business, central location”

the room was very clean, i liked how the bathroom was kept clean the whole time despite the property being quite old. i was disappointed that there were no towels for my last day, and that the elevator was pretty slow - only two were working at the time. the bed was just good enough for two. i als… Plus

the room was very clean, i liked how the bathroom was kept clean the whole time despite the property being quite old. i was disappointed that there were no towels for my last day, and that the elevator was pretty slow - only two were working at the time. the bed was just good enough for two. i also tried to retrieve a food container i had left after checkout (less than 24 hrs) however very disappointed that no one could tell me where it went. admittedly it was my fault but i was still hoping to retrieve the item. all staff were very courteous..

Moins