Eastwood Richmonde Hotel

“Excellent Hotel. Excellent staff. Excellent service.”

Eastwood Richmonde Hotel is an excellent place to stay, very clean, great value for money , friendly staff and Eastwood mall is just beside the hotel and easily accessible through the second floor where you can roam around as they got large varieties of shops and restaurants. The security guards... Plus

Eastwood Richmonde Hotel is an excellent place to stay, very clean, great value for money , friendly staff and Eastwood mall is just beside the hotel and easily accessible through the second floor where you can roam around as they got large varieties of shops and restaurants. The security guards like Fred and his colleagues will make you feel safe. The best part of staying in Eastwood Richmonde Hotel is having Excellent Staff - very helpful, very polite, patient, friendly and knowledgeable. When we first arrived on the 30th of July, we were greeted warmly by Mr Danilo Tongol who helped us with our booking. Mr. Tongol is very helpful, friendly and polite. Great day to start our first day. Many thanks Mr. Tongol. Santos helped us with our luggages with a great smile, enthusiasm and his friendly ways. Then the following days other great staffs namely, Jeff, Roel, Princess, Cassey, Charm, and other receptionist staff were all very helpful and knowledgeable. Their professionalism is top-notch with politeness and respect. We also would like to give thanks to Shy and Jaja who are always very helpful and kind. They helped us with all our queries. All your staff made our stay memorable. They treated us with kindness , respect, politeness and patience. One of the friendly staff named Jeff helped me when I erroneously booked rooms at Richmonde Hotel Ortigas instead of Eastwood Richmonde Hotel. Jeff called Richmonde Hotel Ortigas and sorted it out for me. Many thanks Jeff. Another kind staff named Roel who is very helpful and very considerate. Our 11 year old daughter is not use to hot weather and we requested to stay for a little bit inside our room (where the air- conditioner is superb), while waiting for our transport and Roel allowed us. Thank you very much Roel. They are all great people thus I want to mention their names here as they are asset to your company. My apologies to those whose names I cannot remember. Rest assure that we are all very grateful. We stayed for a total of 11 days having several rooms(3 to 4 rooms)in certain days at Eastwood Richmonde Hotel. Eastwood Richmonde Hotel staff gave us an excellent services and kindness. They are all worth mentioning as a simple way of our gratitude. I also would like to mention the Cafe and Restaurant staff in the lobby , as we were served by great staffs namely Ian, Cheska , Mike and the rest of their team including the chefs as they are doing their best and working very hard to make sure clients are satisfied. Ian is very helpful and kind. I ask him if they serve a certain menu( Filipino food) and the following day, he made it happen and we are very thankful to Ian and the chefs for making it possible. Greatly appreciated. Thank you Ian. Despite of the hardwork, they were still able to give a great smile specially the young lady named Cheska who always greets clients with her great smile. Keep it up. Last but not the least are the cleaners. We had several rooms in the 32nd floor and 35th floor and your cleaners are all excellent. I took their names as I want to thank them for making all our rooms spotless, providing excellent services to clients like us. They can be trusted as we left valuables in the room and none of them gone missing. They are all very kind, polite, friendly, and hard working. Thank you Bennett, Pearl, Christine, Homer and Rene, Arlene and the rest of the team for your help. Respect to all. God bless you and your families.

Moins

“Amazing staff”

The Front Desk staff and Concierge especially Santos were amazing. HSKPG staff were great as well as Security staff. The only thing they can improve on is the A/C on the floor hallways, elevators and 2nd floor. But overall, our stay was great!

“Very Comfortable and clean”

As always the stay was really good. We had a lovely quiet room with a really comfortable bed. The staff are really friendly and the price was very good for the standard of the hotel. I have stayed many times at the Richmonde and based on this experience I will continue to do so.