No.1 By Guesthouse, York

“Fantastic time away”

Just back from a 3 night stay here, it was absolutely fab u lous! Cannot find fault. A warm welcome on reception , particular thanks to Jennifer who made our stay very special and memorable. Hotel immaculate, great service, professional and helpful staff, quiet hotel, ideal location, great parking… Plus

Just back from a 3 night stay here, it was absolutely fab u lous! Cannot find fault. A warm welcome on reception , particular thanks to Jennifer who made our stay very special and memorable. Hotel immaculate, great service, professional and helpful staff, quiet hotel, ideal location, great parking (although chargeable) , breakfast very good. Would definitely recommend. First class. We will certainly be back again.

Moins

“Ideal location to explore York”

Lovely hotel, close to the city centre and a great base to explore York. We were given a very nice welcome at reception and our room was spacious, clean and comfortable with everything you need for a short stay. Both days we had breakfast at the Ivy Brasserie. We did find the service of one of the … Plus

Lovely hotel, close to the city centre and a great base to explore York. We were given a very nice welcome at reception and our room was spacious, clean and comfortable with everything you need for a short stay. Both days we had breakfast at the Ivy Brasserie. We did find the service of one of the breakfast staff a little curt, but that didn't particularly ruin our mood. Would definitely come back.

Moins

“Stay again? Definitely”

Lovely clean hotel, with very friendly, accommodating & efficient staff. In a great spot near the minster. We Pre booked dinner in the hotel brasserie, After a day spent in the city it was nice to return to the hotel freshen up and just wander downstair to the restaurant. The food was very good wi… Plus

Lovely clean hotel, with very friendly, accommodating & efficient staff. In a great spot near the minster. We Pre booked dinner in the hotel brasserie, After a day spent in the city it was nice to return to the hotel freshen up and just wander downstair to the restaurant. The food was very good with some nice choices on the menu. Good Breakfast too the next morning. If possible pre book the hotel car park.

Moins

“Not worth it: low price quality ratio”

Writing this on basis you spent around 140 pp (or more) per night so items below are not up to standard (or even close to) Breakfast is really Very average Or even below average, you can get a better one spending 10 quid elsewhere; setting is nice tea is nice (Hard to screw up a tea brew, to be f… Plus

Writing this on basis you spent around 140 pp (or more) per night so items below are not up to standard (or even close to) Breakfast is really Very average Or even below average, you can get a better one spending 10 quid elsewhere; setting is nice tea is nice (Hard to screw up a tea brew, to be fair) but whether it is chef special or full breakfast still expect food sub standard, egg with salmon u have lukewarm egg tasteless and salmon tiniest portion seen, Make u feel like living in war ration era Noise cancellation big massive problem we can hear anything, absolutely anything downstairs from wardrobe moving to people talking so if u can sleep that is quite lucky consider noise cancellation as de facto non-existent Reception takes age to respond You go in and see backs of receptionist for long time. If you like hotel of this service is a good to go. As a usual hotel courtsey one can drop off postcard (be sent overseas) at reception and avoid needing to go post office, which is all usual Or part and parcel of hotel provision of services, but was told this is not possible at all, so very basic requirements not met. Needless to say , disappointing experience. Staff generally do not see pride or meaning in providing warm services, which is root of problem The hotel can benefit/ grow a lot more if reception improved, these are key first impression be made - so management worth looking into hiring positive staff.

Moins