The Isle Of Mull Hotel And Spa

“Un séjour magique dans un lieu superbe”

Un premier lieu, nous tenons à souligner la qualité de l'accueil. Au delà du personnel très agréable et professionnel. Nous avons apprécié l'attention qui m'a été réservée, une bouteille de prosecco et deux coupes dans notre chambre à l'occasion de mon anniversaire. La qualité des repas et du break… Plus

Un premier lieu, nous tenons à souligner la qualité de l'accueil. Au delà du personnel très agréable et professionnel. Nous avons apprécié l'attention qui m'a été réservée, une bouteille de prosecco et deux coupes dans notre chambre à l'occasion de mon anniversaire. La qualité des repas et du breakfast est très bonne, la piscine le matin avec sa vue est très agréable ! Les sales de restauration, le bar, les salons offrent des endroits très cosy...le tout dans une ambiance naturel et scottish bref, peut être parce que je suis française, et que nous vivons dans le sud, ce fut un dépaysement magique ! J'espère un jour revenir !

Moins

“Perfect Scottish getaway”

After a long day travelling when I first got into my room, it was lovely and toasty and the radio was on, which made the feel of coming into the room very welcoming. The room is very comfortable and spacious the views onto the Sound of Mull is gorgeous, especially in the morning. The staff are jus… Plus

After a long day travelling when I first got into my room, it was lovely and toasty and the radio was on, which made the feel of coming into the room very welcoming. The room is very comfortable and spacious the views onto the Sound of Mull is gorgeous, especially in the morning. The staff are just lovely, everyone I met was so kind and considerate. Also, the food in the restaurant is delicious. A shout out to Kim, the massuese at the Driftwood Spa, she is superb, very high quality service. Definitely go and treat yourself at the spa, it is worth it.

Moins

“Perfect stay”

I had a very long journey to get to the hotel, when I got into my room it was possibly the most welcoming experiences I have ever had. The room was nice and toasty and the radio was playing. The decor is tasteful, the staff are just fantastic, they are thoughtful and kind. Also, you have to check o… Plus

I had a very long journey to get to the hotel, when I got into my room it was possibly the most welcoming experiences I have ever had. The room was nice and toasty and the radio was playing. The decor is tasteful, the staff are just fantastic, they are thoughtful and kind. Also, you have to check out the spa when you stay, at least indulge in one treatment. I had a massage, Kim was my masseuse and she was superb. The sauna and steam room look over on to the water, the "sound of mull". There is a decent sized pool, and the staff in the spa are also incredibly thoughtful and professional. If you want a relaxing get away, to be treated well, combined with dramatic gorgeous scenery, then I recommend staying at the Isle of Mull Hotel and Spa.

Moins

“A deceiving appearance with fantastic rooms but a disappointing restaurant.”

This hotel is something special but it has some key bits missing considering you’re staying in an isolated area. Highly recommend but take note of my criticisms below to make your stay on Mull excellent. The rooms need to be turned over, ours were not. The shower pressure was very poor, thankfully… Plus

This hotel is something special but it has some key bits missing considering you’re staying in an isolated area. Highly recommend but take note of my criticisms below to make your stay on Mull excellent. The rooms need to be turned over, ours were not. The shower pressure was very poor, thankfully we had a bath but it was disappointing (minor maintenance issue that I’m sure will be resolved). The restaurant food was average at best, I’m not sure how ‘fresh’ the ingredients were for the sauces (were they packets?) the chips were likely frozen ones (or at least not prepared that day before frying) - you have a lot of competition in the area so the entire ensemble of food is important. I appreciate some food is off season, but not all, and I would say a basic requirement of hosting is to steer patrons towards specials or choices that have the freshest ingredients. A couple examples: the ice cream, you have a diary farm near Tobermory that would probably produce ice cream, I would recommend whatever is the freshest ice cream instead of reeling a list of flavours, or the seafood farm that is local, explain what is fresh or has been picked up today, if you’re doing baked Camembert, don’t include average shop bought pitta bread, BAKE YOUR OWN. Sell the freshness, not menu descriptions and saying ‘it is nice’, otherwise, you reduce yourself to being a hotel chain restaurant instead of something with its own identity as being ‘local’ or ‘fresh’, especially considering the prices you charge. It is only 30mins to Tobermory to go eat at wonderful establishments (and some on the way) AND you have a daily ferry to get ingredients from Oban. Using ‘award winning’ butchers is not a good marketing tool when you have to be ‘in it to win it’ with these awards, your chef/catering manager should be sourcing ingredients from local farms/suppliers that are continually reviewed. Overall stay without the restaurant experience 4/5, with the restaurant it brings it down to 3/5 for me. Disappointing considering you get a lot of things right throughout the establishment. Nonetheless, we would 100% come back but we won’t be eating here during our next stay. I instead recommend booking in at ‘The Galleon Bistro’ in Tobermory (and many other fine institutions)

Moins